Privacy Policy

Last updated: 4 November 2026

Who We Are

TSHK Customs is operated by MB “Stoties garažas” (company code 307149042), registered at Žarų g. 5, Žarų k., LT-86209 Kelmė District Municipality, Lithuania. Email: info@tshkcustoms.com. Phone: +370 611 12234. Website: https://tshkcustoms.com. For privacy enquiries, contact info@tshkcustoms.com.

Personal Data We Collect

When you browse or purchase from our store, we may process your name, billing and shipping addresses, email address, phone number, account credentials (stored in protected form), order details, support messages, and technical information such as IP address, browser information and website usage records. The exact data depends on how you use the site.

Why We Process Data

We process data to operate the website, fulfil orders, manage accounts, arrange shipping, provide support, prevent fraud, meet tax and accounting duties, and maintain site security. Where required, we request consent for optional cookies or marketing. Under GDPR, the legal bases may include performance of a contract, compliance with legal obligations, legitimate interests and consent, depending on the activity.

Payments

Card payments may be processed by Stripe and PayPal payments by PayPal. These providers process payment information under their own privacy terms. We generally receive transaction status and identifiers needed to reconcile orders rather than complete card numbers. Payment options actually offered depend on checkout configuration.

WooCommerce Accounts and Orders

Our store uses WordPress and WooCommerce. Account and order information may be stored in the website database and shared with service providers necessary to process orders, deliver goods and provide technical support.

Hosting and Service Providers

Our website and email services use Hostinger. We may use payment providers, shipping carriers, anti-fraud and website maintenance providers where needed. Relevant personal data is shared only to the extent needed for these services or required by law. Provider lists may change as the store is configured.

Cookies and Analytics

The website may use essential cookies for cart, checkout, login and security functionality. Optional analytics, advertising or third-party cookies, if enabled, must be explained in a cookie notice and used subject to applicable consent requirements. Browser controls may also allow you to manage cookies. This policy does not by itself establish a cookie-consent mechanism.

International Transfers

Some service providers may process personal data outside the European Economic Area. Where GDPR requires it, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

Data Retention

We retain order, transaction and accounting records for periods required by applicable law. Other personal data is kept only as long as reasonably needed for the purposes described, considering legal claims, security and operational needs. Specific retention periods depend on record type and legal requirements.

Your Rights

Subject to GDPR conditions, you may request access, correction, deletion, restriction, portability, or object to certain processing. Where processing is based on consent, you may withdraw consent without affecting prior lawful processing. Contact info@tshkcustoms.com to exercise your rights. You may also complain to Lithuania’s State Data Protection Inspectorate (VDAI).

Security and Changes

We use reasonable organisational and technical measures to protect personal data, but no online service can guarantee absolute security. We may update this policy when our services or legal obligations change; the latest version will be posted here.

Contact

TSHK Customs is operated by MB “Stoties garažas” (company code 307149042), registered at Žarų g. 5, Žarų k., LT-86209 Kelmė District Municipality, Lithuania. Email: info@tshkcustoms.com. Phone: +370 611 12234.